Privacy Policy
Last Updated: October 10, 2026
Introduction
Welcome to N33. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the website, use our chat and generation services, buy energy, or contact us. This information may include:
- Name and email address
- Account credentials (username and encrypted password)
- Profile information you choose to provide
- Communication preferences
- Any other information you choose to provide
Usage Data
We automatically collect certain information when you visit, use, or navigate our website. This information may include:
- Device information (IP address, browser type, operating system)
- Usage information (pages visited, time spent, click patterns)
- Your chat messages, prompts, uploaded files and generated results (to provide the service and keep your history)
- Cookies and similar technologies, as described under "Cookies and Similar Technologies" below
- Error logs and diagnostic data
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing your requests and transactions
- Remembering your preferences and your conversation history
- Checking messages and uploads against our content rules before they reach an AI model
- Sending administrative information, updates, and security alerts
- Responding to your comments, questions, and customer service requests
- Analyzing usage trends and optimizing our platform
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and enforcing our terms
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support, payment processing)
- Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure user safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
Cookies and Similar Technologies
Cookies are small data files stored on your device; similar technologies include your browser's local storage. Some are needed for the site to work. The others, for analytics and advertising, are used only with your consent where the law requires it.
How we ask for consent
Visitors from the European Economic Area, the United Kingdom and Switzerland see a consent message when they first visit. It is provided by Google (Google's consent management platform, certified under the IAB Europe Transparency & Consent Framework) and lets you accept, refuse, or choose purpose by purpose. Until you accept, Google Analytics sets no cookies (it runs in Google Consent Mode with storage denied) and our own analytics described below does not run at all. Refusing is as easy as accepting, and the site works the same either way.
You can change or withdraw your choice at any time through , which is also linked at the bottom of every page. Withdrawing consent stops the analytics from that moment and removes the analytics identifier we keep in your browser. Outside those regions, analytics runs by default.
What we store
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| Necessary (no consent needed) | |||
| authjs.session-token | N33 | Keeps you signed in | Until you sign out or the session expires |
| n33_invite, n33_invite_src | N33 | Credits the person whose invite or share link you followed, if you sign up | 30 days |
| n33_gp | N33 | Set when you arrive through an ad placed by one of our advertising partners. Holds the partner's offer code and a random click identifier, so the partner can be credited if you later subscribe | 90 days |
| n33-handoff | N33 | Carries a prompt you typed on a page over to the chat | 1 minute |
| FCCDCF, FCNEC | Store your consent choice | Set by Google | |
| Local storage (theme, sidebar, drafts) | N33 | Remembers display preferences and unsent text | Until you clear it |
| Analytics (with consent where required) | |||
| _ga, _ga_J4LKDCRKFV | Google Analytics | Counts visits and pages viewed | Set by Google |
| n33_src | N33 | Records where you first came from (referring site and campaign tags), so we know which channels bring people to us | 30 days |
| n33:browser-id (local storage) | N33 | A random identifier, so a visitor who is not signed in is counted once per day | Until you clear it or withdraw consent |
| n33_invite_open | N33 | Counts that an invite link was opened; read only with consent | 10 minutes |
| Advertising (with consent where required) | |||
| test_cookie, __gads, __gpi and others | Google AdSense | Deliver and measure ads and prevent ad fraud | Set by Google |
Google lists the cookies it uses and how long each one lasts at How Google uses cookies. You can also block or delete cookies in your browser settings; blocking necessary cookies will sign you out and may break parts of the site.
Advertising and Analytics (Google AdSense)
We may display advertisements on our website using third-party advertising partners such as Google AdSense. These partners may use cookies and/or advertising identifiers to help serve ads, limit the number of times you see an ad, measure ad performance, and (depending on your consent and settings) show ads that are more relevant to you.
We use Google Analytics and our own analytics to understand how the website is used (for example, which pages are visited, where visitors come from, and how they use features). Both follow your consent choice, as described in the previous section.
Your choices
- Browser controls: You can block or delete cookies in your browser settings.
- Google ad settings: You can manage ad personalization preferences via Google's ad settings.
- Consent: In the European Economic Area, the United Kingdom and Switzerland we ask for your consent before using advertising and analytics cookies. You can change or withdraw it at any time through .
Please note that blocking cookies may impact certain features (such as login sessions, preferences, or site functionality).
Use of Device and Location Data
We derive the country you are visiting from (and only the country) from your IP address, using a lookup database on our own server. Your IP address is not sent to any outside geolocation service for this. The country is used for:
- Knowing whether to ask for cookie consent in your region
- Analytics: counting visits by country
- Fraud prevention and security
Important: We do not collect precise location (GPS coordinates, Wi-Fi or cell tower data), and we do not derive the city you are in.
If we were to collect precise location data (such as GPS coordinates) in the future, we would obtain your express prior affirmative consent before doing so, and would clearly disclose the purposes and provide you with the ability to opt out.
Third-Party Services and Data Sharing
We use various third-party services and APIs to provide and improve our service. These include:
AI models
The messages, prompts and files you send are passed to the provider of the model that answers them:
- Anthropic: Claude models.
- OpenAI: GPT models, and checking messages against our content rules.
- xAI: Grok models.
- Moonshot AI: Kimi models.
- Google: Gemini models.
- TikTok (Symphony Creative Studio): Image and video generation, including the images you upload as references.
Infrastructure and payments
- Firebase (Google): Sign-in, database and storage of your account and history.
- Cloudflare: The network in front of our website, and storage of uploaded and generated files.
- Stripe: Payment processing when you buy energy. We do not see or store your card details.
Advertising and Analytics
- Google AdSense: Advertising, and the consent message described above.
- Google Analytics: Measuring how the website is used, subject to your consent choice.
- Advertising partners: When you arrive through a partner's ad, we record the ad click (the partner's offer code, a random click identifier, the page you landed on, your country and device type). If the account you sign in to then pays for a subscription, we send that partner the click identifier and the commission amount. We do not send them your name, email address or payment details.
When you use our service, certain data may be transmitted to these third-party providers. This includes:
- Your chat messages, prompts and uploaded files (to the AI providers above)
- Your IP address (to Cloudflare as our network, and to Google for analytics and ads)
- Usage data and interaction patterns (for analytics and ad serving, subject to consent)
- Device information and browser identifiers (for analytics and ads, subject to consent)
These services are subject to their own privacy policies. We encourage you to review the privacy policies of these third-party services:
How Google Uses Data
When using our website, third-party vendors such as Google use cookies, web beacons, and similar technologies to collect and process information about your browsing behavior. Google and other advertising partners may:
- Place and read cookies on your browser
- Use web beacons and pixel tags to track your activity
- Collect your IP address and device information
- Build and maintain audience segments for ad targeting
- Measure ad performance and attribution
- Personalize ads based on your interests (where permitted by law)
For more information on how Google uses data, please visit: How Google uses data from sites that use our services
You can control Google's ad personalization through: Google Ad Settings
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data storage and backup procedures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to processing of your information for certain purposes
To exercise these rights, please contact us through our contact page.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Compliance and Legal Obligations
We comply with all applicable laws and regulations, including:
- Sanctions Compliance: We comply with sanctions and export controls maintained by the United States Treasury Department's Office of Foreign Assets Control (OFAC) and other applicable sanctions authorities. Our services are not available to users or entities in sanctioned countries or regions including Crimea, Cuba, Donetsk People's Republic, Luhansk People's Republic, Iran, and North Korea. We do not serve restricted entities or individuals as defined by applicable trade sanctions laws.
- Data Protection Laws: We comply with GDPR, CCPA, COPPA, and other applicable data protection regulations in the jurisdictions where we operate.
- Google Publisher Policies: Our use of Google AdSense and other Google publisher products is subject to and complies with Google's Publisher Policies and Program Requirements.
- FTC Guidelines: We comply with Federal Trade Commission (FTC) requirements for disclosure of ad practices and privacy policies.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Global Trendline Sp. z o.o.
ul. Drewniana 11
30-556 Kraków
Poland
KRS: 0000778624 · NIP: 6762563911 · REGON: 382921480
Email: support@n33.ai
Contact page: https://n33.ai/contact